Key Benefits

Optimized Scheduling

Increase efficiency with intelligent scheduling and dispatch

Mobile-First Approach

Equip field agents with mobile tools for real-time support

Customer Satisfaction

Deliver timely service, enhancing customer trust

How We Work

For FSM, we focus on optimizing field operations to ensure that your team is well-prepared for on-site tasks. Smrikaam Technologies starts by assessing current field operations, then configures FSM to streamline scheduling, dispatch, and real-time communication with field agents

Our Approach

Operational Review

Analyzing current field service processes for efficiency

Configuration

Implementing ServiceNow FSM to optimize scheduling and dispatch

Deployment

Equipping field agents with mobile access for seamless support

Continuous Optimization

Regular improvements to meet field service demands